Your privacy matters to us. This Privacy Policy explains what personal data god33 collects from members, how we use and protect it, who we share it with, and what rights you hold over your own information. Please read this document carefully before registering an account.
All personal data transmitted between your device and the god33 platform is protected by 256-bit SSL encryption. Sensitive data at rest is encrypted using industry-standard protocols and access is restricted on a need-to-know basis.
god33 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared with service providers strictly on a contractual basis and only to the extent necessary to deliver our services.
Members may request access to, correction of, or deletion of their personal data at any time by contacting our support team. Subject to legal retention obligations, god33 will action such requests within 30 days.
god33's data practices are governed by the requirements of our international gaming authority licence and applicable data protection legislation. Our compliance team conducts periodic reviews to ensure ongoing adherence.
god33 uses cookies and similar technologies to improve platform performance and personalise your experience. Our cookie use is limited to functional and analytical purposes — we do not place cross-site advertising trackers.
Promotional communications from god33 are opt-in. Members may withdraw marketing consent at any time via Account Settings or by contacting support. Transactional messages relating to your account cannot be disabled.
Last updated: 11 June 2026 | Effective immediately upon publication.
1.1 god33 is committed to protecting the privacy and personal data of its Members. We are accountable for the personal data we hold and process, and we take our obligations under applicable data protection law and our international gaming authority licence conditions seriously.
1.2 This Policy applies to all personal data collected through the god33 website, mobile interfaces, customer support channels, and any other means by which you interact with the god33 platform.
1.3 The god33 platform serves registered adult members across Malaysia, including those based in Kuala Lumpur, Penang, Johor Bahru, Ipoh, Kota Kinabalu, and beyond. Our data handling practices apply uniformly to all Members regardless of location.
2.1 Registration Data. When you create a god33 account, we collect your full name, date of birth, email address, Malaysian mobile phone number, and chosen username. This information is required to establish and maintain your account.
2.2 Identity Verification Data. To comply with know-your-customer ("KYC") and anti-money-laundering ("AML") obligations, we may collect copies of government-issued identity documents (such as your MyKad or passport), proof of address, and proof of payment method ownership.
2.3 Financial Data. We collect information about deposits, withdrawals, and betting activity on the god33 platform. Payment method identifiers (such as masked card numbers or e-wallet account references) are stored for transaction reconciliation and fraud prevention purposes. We do not store full payment card numbers or e-wallet PINs.
2.4 Usage and Technical Data. We automatically collect technical information when you access the god33 platform, including your IP address, device type, browser type and version, operating system, session duration, pages visited, game activity, and betting history.
2.5 Communications Data. Records of your interactions with god33 customer support — including live chat transcripts, emails, and support tickets — are retained for quality assurance, training, and dispute resolution purposes.
2.6 Responsible Gaming Data. If you use god33's responsible gaming tools — such as deposit limits, cooling-off periods, or self-exclusion — we record the settings applied and their duration. This data is used solely to enforce your chosen restrictions.
god33 processes your personal data for the following purposes:
4.1 god33 processes your personal data on the following legal bases:
5.1 god33 does not sell, rent, or otherwise disclose your personal data to third parties for their own commercial purposes.
5.2 We may share personal data with the following categories of third parties, strictly on a need-to-know and contractually controlled basis:
5.3 All third-party service providers who process personal data on behalf of god33 are bound by contractual obligations that require them to handle data securely, confidentially, and only for the specified purposes.
6.1 god33 treats financial and payment data with the highest level of security. Payment transactions are processed through encrypted, PCI-DSS compliant payment gateways. god33 does not store full debit or credit card numbers, CVV codes, or e-wallet PINs on its servers.
6.2 Transaction records — including amounts, timestamps, and masked payment method identifiers — are retained for a minimum of five (5) years to satisfy AML record-keeping obligations under our gaming licence.
7.1 The god33 platform uses cookies and similar technologies (such as local storage and session tokens) to operate core platform functions, remember your session state, and analyse usage patterns to improve the platform.
7.2 We use the following categories of cookies:
7.3 god33 does not use third-party advertising or cross-site tracking cookies. You may control cookie preferences through your browser settings, though disabling essential cookies will impair your ability to use the platform.
8.1 god33 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. Specific retention periods include:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures.
9.1 god33 implements technical and organisational security measures proportionate to the risks associated with processing personal data in an online gaming environment. These measures include:
9.2 In the event of a data breach that is likely to result in a risk to your rights and freedoms, god33 will notify affected Members and the relevant regulatory authority within the timeframes required by applicable law.
Subject to applicable law and our legal retention obligations, you have the following rights in respect of your personal data held by god33:
To exercise any of these rights, please contact our Data Protection team via live chat or at [email protected]. We will respond within 30 calendar days. We may request proof of identity before actioning your request.
11.1 The god33 platform is strictly restricted to individuals aged 21 years or older. 21+ We do not knowingly collect personal data from individuals under 21. If we become aware that a Member has provided false information to circumvent our age restrictions, the account will be immediately suspended, all data will be handled in accordance with our regulatory obligations, and the matter may be referred to relevant authorities.
11.2 If you believe that a minor has registered on the god33 platform, please notify us immediately via live chat so that we can take prompt remedial action.
12.1 god33 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. Where changes are material, we will notify Members via the Platform or by email to the address registered on their account.
12.2 The "Last updated" date at the top of this page will be revised on each update. Continued use of the god33 platform following notification of changes constitutes acceptance of the revised Policy.
If you have any questions, concerns, or complaints about how god33 handles your personal data, please contact us via 24/7 live chat available through the Platform, or by writing to us at [email protected].
We are committed to resolving data privacy concerns promptly and transparently. If you are not satisfied with our response, you may escalate your complaint to the data protection supervisory authority in the jurisdiction applicable to your circumstances, or to our licensing authority's member protection division.